FAQs
At this time, we ship exclusively within the United States. We do not offer international shipping.
We provide free shipping on all U.S. orders, with no minimum purchase required.
Delivery times vary depending on your location and order processing time. For full details, please visit our Shipping & Delivery page.
Yes. You may request a return within 30 days of receiving your order, provided the items meet the conditions outlined in our Return & Refund Policy.
Yes. We accept returns for both defective and non-defective items, as long as they comply with our return guidelines.
- Defective or incorrectly shipped items are typically replaced at no cost, and in most cases do not need to be returned.
- For non-defective items returned for personal preference, the customer is responsible for return shipping costs.
We currently do not offer direct exchanges. If you’d like a different item, we recommend placing a new order once your return has been approved.
Return requests must be submitted within 30 days of delivery. All returns must meet the eligibility requirements stated in our Return & Refund Policy.
At this time, all returns are processed by mail.
No. Customers are responsible for arranging and covering the cost of return shipping.
No. We do not charge any restocking fees for returned items.
Once your return is approved, refunds are typically processed within 14 business days, depending on your payment provider.
You can check the status of your order at any time by visiting our Track Your Order page and following the instructions provided.
Our support team is happy to help. You can reach us through our Contact Us page using the contact form, or by using the support options listed there.